Frequently Asked Questions

• What is your return policy?

  We offer a 5-day hassle-free return policy. Items must be unused, in original packaging, and accompanied by proof of purchase. Refunds are processed within 5–7 business days.

• How long does delivery take?

  Orders are typically delivered within 4–7 business days across India. Metro cities may receive orders sooner. You'll receive a tracking link once your order is shipped.

• Do you offer Cash on Delivery (COD)?

  Yes! We offer Cash on Delivery across most pin codes in India. COD availability will be confirmed at checkout based on your location.

• What payment methods do you accept?

  We accept UPI, credit/debit cards, net banking, wallets (Paytm, PhonePe, Google Pay), and Cash on Delivery.

• How do I track my order?

  Once your order is shipped, you'll receive an SMS and email with your tracking number. You can use it to track your package in real time.

• Are your products authentic and high quality?

  Absolutely. We carefully curate every product for quality and authenticity. All items go through quality checks before dispatch.

• Can I cancel or modify my order?

  Orders can be cancelled or modified within 12 hours of placement. Please contact our support team immediately if you need to make changes.

• Do you ship outside India?

  Currently, we ship within India only. International shipping is coming soon — stay tuned!

• How do I contact customer support?

  You can reach us via email or through the Contact Us page on our website. We typically respond within 24 hours on business days.

• Is my payment information secure?

  Yes, all transactions are encrypted and processed through secure, trusted payment gateways. We never store your card details.